Refund policy

We have a 30-day exchange policy, which means you have 30 days after receiving your item to request a exchange

To be eligible for a exchange, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase. 


You can always contact us for any return question at theluxuryshoe11@gmail.com.

 

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.

Please contact us at theluxuryshoe11@gmail.com.